Data Protection

Jbajje Privacy Policy – Our Commitment to Protecting Your Data

Here you'll find a clear, complete overview of how jbajje collects, stores, and uses your personal information. We believe transparency is the best form of security.

Last Updated: January 2026
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SSL Encryption
Every transaction and piece of data you share is protected with bank-grade encryption.

How We Protect Your Privacy

A quick overview of the key pillars of jbajje's data protection framework

End-to-End Encryption

All your data is protected by 256-bit SSL encryption — the same standard used by banks and financial institutions.

No Data Shared with Third Parties

Your personal data is never sold to advertisers or third parties. Only the minimum information required to operate our services is collected.

KYC Data Protection

Documents submitted for identity verification are stored on secure, encrypted servers and can only be accessed by authorized personnel.

Right to Data Erasure

You may request deletion of your personal data at any time. We will honour that request unless we are required by law to retain it.

Immediate Breach Notification

In the event of a data breach, we notify affected members within 72 hours and take immediate action.

Cookie Controls

You have full control over your cookie preferences. You can keep only essential cookies active and disable the rest.

1. Introduction

Welcome to jbajje. This Privacy Policy explains what personal information is collected when you use the jbajje platform, why it is collected, and how it is kept secure.

We believe every member has the right to privacy. This policy has been drafted in accordance with international data protection standards. By using the jbajje platform, you are considered to have accepted this Privacy Policy.

This policy should be read alongside our Terms & Conditions Read alongside it for the full picture.

In brief: We only collect the information we need, store it securely, and never share it with third parties without your consent.

2. What Information We Collect

Jbajje collects data in the following categories in order to provide its services:

A. Identity Information

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Home Address & District
  • National ID Number (for KYC verification)

B. Financial Information

  • Mobile banking numbers (Mobile Pay, Nagad, Rocket)
  • Deposit & withdrawal history
  • Transaction amount & date

C. Technical Information

  • IP Address & Device Type
  • Browser & operating system information
  • Login Time & Location
  • Log of gaming activity on the platform
Data Type Reason for Collection Legal Basis
Name & Identity Account registration & KYC Contractual Obligations
Mobile Number Communication & transactions Legitimate interest
Financial Information Payment Processing Contractual Obligations
Device & IP Security & fraud prevention Legitimate interest
Gaming Logs Responsible Gaming Monitoring Legal obligation

3. How Information Is Collected

Jbajje collects information in the following ways:

  • Collected directly: Via the registration form, KYC process, and support contact.
  • Automatic Collection: Through cookies, log files, and analytics software while you use the platform.
  • Payment providers: Relevant information from the payment gateway during deposits or withdrawals.
  • Third-Party Verification: From trusted verification services when identity verification is required.

We never collect your data without your knowledge or consent.

4. Use of Information

Jbajje uses collected data solely for the following purposes:

  • Creating & managing your account
  • Deposit & Withdrawal Processing
  • Identity verification (KYC/AML) as required by applicable law
  • Providing Customer Support & Technical Assistance
  • Detecting and preventing fraud and unauthorised activity
  • Monitoring gaming activity to ensure responsible gaming
  • Sending personalised promotions & offers (with your consent)
  • Platform Quality & Security Improvement

We do not sell or transfer your data to third parties for advertising purposes.

5. Data Sharing Policy

Jbajje shares your information only in very limited circumstances. Your personal data is not shared with anyone except in the following cases:

Authorized Sharing

  • Payment providers: Only the information necessary to complete the transaction.
  • Verification Services: For identity verification in compliance with KYC/AML regulations.
  • Legal Authority: In response to lawful requests from government or regulatory authorities under applicable Bangladesh law.
  • Game Providers: Only the minimum information required to run games (not your name or identity).

All third-party partners are required to comply with our privacy standards.

6. Data Security Measures

Jbajje uses multiple layers of security to protect your data, including:

  • SSL/TLS Encryption: 256-bit encryption is used for all data transfers.
  • Firewall & IDS: Advanced firewalls are in place to prevent unauthorised access.
  • Two-Factor Authentication (2FA): OTP verification for an added layer of login security.
  • Secure data centres: Data is stored on servers that meet international security standards.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Staff Training: Only trained and authorized staff can access sensitive information.

Even with the highest level of security in place, keeping your login credentials confidential remains your own responsibility.

7. Cookie Policy

Jbajje uses cookies on its platform to help improve your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to save language preferences and settings. These are optional.
  • Analytics Cookies: Anonymous user data is collected for platform improvement purposes.

You can delete or disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's ability to function properly.

8. Your Rights

As a jbajje member, you have the following rights regarding your personal data:

  • Right to know: You can find out exactly what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to erasure: You may request deletion of your data under specific conditions.
  • Right to Restrict Processing: You may request restrictions on how your data is processed in certain circumstances.
  • Right to Data Portability: You can receive your data in a machine-readable format.
  • Right to object: You may object to your information being used for specific purposes.

To exercise this right support@jbajje.bizSend us an email and we'll respond within 30 days.

9. Data Retention Period

Jbajje does not retain your data longer than necessary. Our general policy:

  • Account Information: For as long as your account is active, and for 5 years after closure.
  • Financial Transaction Logs: 5–7 years as required by legal obligations.
  • KYC Documents: 5 years in accordance with regulatory guidelines.
  • Gaming Logs: 2 years for responsible gaming monitoring purposes.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last 30–365 days.

Once the retention period expires, your data is permanently and securely deleted.

10. Minors' Data

Jbajje strictly does not collect data from anyone under the age of 18, and this platform is not intended for minors.

  • Age is verified at the time of registration.
  • If any minor's data is collected inadvertently, it will be deleted as soon as we become aware of it.
  • Parents are advised to use appropriate software to protect minors from accessing gaming content.

If you suspect a minor is using this platform, please notify us immediately at support@jbajje.biz.

11. Changes to the Privacy Policy

Jbajje may update this Privacy Policy from time to time. If significant changes are made:

  • You will be notified via email or platform notification.
  • The date of any changes will be noted under the "Last Updated" section at the top of this page.
  • Continued use of the platform after any changes will be considered your acceptance of the updated policy.

We recommend checking this page regularly.

12. Contact

To ask questions, raise concerns, or submit a request to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@jbajje.biz
  • Live chat: Platform chat icon (available 24/7)

Our data protection team typically responds within 3–5 business days.

For general inquiries, visit our FAQ Page here.

Privacy FAQ

What members ask about most

Never. jbajje does not sell your personal data to any third party. Only the minimum information necessary for payment processing or legal compliance is ever shared.

Email us at support@jbajje.biz to request deletion of your account data. We will process your request within 30 days. Please note that certain information may need to be retained for a specified period due to legal obligations.

Yes. All documents submitted for KYC verification are stored on encrypted servers. Only authorized staff can access them, and any additional copies are deleted once verification is complete.

jbajje records an approximate location from your IP address at login. This is done for security and fraud prevention purposes. Real-time GPS location tracking is not used.

Absolutely. You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any promotional email, or by contacting support. Please note that essential account-related notifications cannot be turned off.
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